Sent to you by nunok via Google Reader:
via Visual.ly by pamelasisson on 1/30/13
If you approach your collaboration strategy with a "one-size-fits-all" mentality, your rollout is far more likely to fail. Within an organization, there exist all different types of users that each prefer to work in their own unique ways – some prefer to work in groups, others in silos, some on iPads, others on pen and paper. They also have different needs for the solution – some just need to share files, or manage tasks, or automate processes with workflows. Learning to recognize the different types of collaborators and their reasoning for loving, or hating, collaboration will allow you to help each overcome their biggest barriers or objections.